Allergen Management Policy

1. Introduction

Slim and Smart Ltd. is committed to ensuring consumer safety and compliance with UK food regulations regarding allergen information and management. As an online retailer of pre-packaged, finished food products, we take the necessary steps to ensure that all allergen information is accurately provided to customers.

2. Scope

This policy applies to all food products sold on the Slim and Smart Ltd. website and aims to provide clear allergen information to customers, minimizing the risk of allergic reactions.

3. Allergen Identification & Labeling

  • All products sold by Slim and Smart Ltd. are pre-packaged and labeled by the manufacturers.
  • Allergen information is provided directly from manufacturers and displayed on the product labels and website.
  • Each product listing on our website includes a full ingredient list and allergen declaration in accordance with UK Food Information Regulations.
  • All allergens that are legally required to be declared in the UK (e.g., gluten, nuts, dairy, soy, etc.) are clearly highlighted in the product descriptions.
  • Gluten-Free and Allergen-Free Products: These products are stored separately on dedicated shelves to minimize the risk of cross-contamination.

4. Cross-Contamination Risk

  • Slim and Smart Ltd. does not manufacture any food products; all items are sourced from third-party suppliers.
  • Gluten-Free and Allergen-Free Products: These are delivered to us in sealed packaging and remain sealed until dispatched.
  • Non-Gluten-Free Frozen Products: Some frozen products may arrive in bulk crates and are repackaged in our licensed kitchen before shipping. While strict hygiene measures are in place, we cannot guarantee a completely allergen-free environment.
  • The company relies on manufacturers’ allergen declarations regarding possible traces of allergens due to shared production facilities.

5. Customer Information & Transparency

  • Customers are encouraged to carefully read product descriptions and labels before purchasing.
  • For additional allergen information, customers may contact us via email or through our website.
  • Disclaimer: While we take all reasonable precautions to prevent cross-contamination, customers with severe allergies should be aware that our facility handles various food products.

6. Compliance & Updates

  • This policy is reviewed regularly to ensure compliance with UK Food Standards Agency (FSA) regulations.
  • Any changes to allergen regulations or product allergen information will be updated on the website immediately.

7. Contact Information

For any allergen-related inquiries, please contact us at:

📧 info@slimandsmart.co.uk
Reviewed By: Slim and Smart Ltd.

This policy ensures compliance with UK regulations while maintaining clear communication with customers. Let us know if you have any questions!