Introduction

Slim and Smart Ltd is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Company Information

  • Company Name: Slim and Smart Ltd
  • Company Number: 10291692
  • Data Protection Registration: ZA488995
  • Registered Office Address: 156c High Road, Beeston, Nottingham, NG9 2LN, United Kingdom
  • Contact Email: info@slimandsmart.co.uk

Data We Collect

We may collect and process the following types of personal data:

  • Personal Identification Data: Name, email address, date of birth, billing and delivery addresses, phone number.
  • Transaction Data: Order details, payment information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communication Data: Your preferences for receiving marketing communications.

How We Collect Your Data

We collect data through:

  • Direct interactions: When you create an account, place an order, subscribe to our newsletter, or contact us.
  • Automated technologies: As you interact with our website, we may automatically collect technical data via cookies and similar technologies.
  • Third-party sources: Analytics providers such as Google Analytics.

How We Use Your Data

We use your data for the following purposes:

  • Order Processing: Managing payments, shipping, and order fulfillment.
  • Account Management: Keeping you informed about policy updates and managing your preferences.
  • Website Optimization: Enhancing website performance, security, and user experience.
  • Marketing Communications: Sending promotional offers if you have opted in.

Legal Basis for Processing

We process your data based on:

  • Contractual Obligation: Fulfilling our contractual obligations to you.
  • Legal Obligation: Compliance with regulatory requirements.
  • Legitimate Interest: Improving our services and customer experience.
  • Consent: Where you have provided explicit consent for specific uses.

Data Sharing

We do not sell or rent personal data. However, we may share data with:

  • Service Providers: Payment processors (PayPal, Stripe, Klarna), shipping companies (DHL, DPD, Royal Mail), and marketing services.
  • Legal Authorities: When required by law or regulatory obligations.

International Data Transfers

Some of our third-party service providers operate outside the UK and EEA. We ensure data protection through contractual safeguards and legal frameworks such as Standard Contractual Clauses (SCCs).

Data Security

We implement security measures to prevent unauthorized access, alteration, or loss of your personal data. Access is restricted to authorized personnel and third-party providers with a legitimate business need.

Data Retention

We retain your data only for as long as necessary for the purposes it was collected, in compliance with legal and accounting requirements.

Your Rights

Under GDPR, you have the right to:

  • Access, update, or delete your personal data.
  • Restrict or object to data processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, contact us at info@slimandsmart.co.uk.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience. For more details, refer to our Cookie Policy below.